Rochelle Community Hospital achieves ‘4-Star’ patient satisfaction rating

Posted 11/9/18

The Illinois Critical Access Hospital Network (ICAHN) recently recognized Rochelle Community Hospital for its ongoing commitment to exceptional quality of care, during a ceremony held Oct. 29 at the I-Hotel and Conference Center, Champaign.

This item is available in full to subscribers.

Please log in to continue

Log in

Rochelle Community Hospital achieves ‘4-Star’ patient satisfaction rating

Posted

ROCHELLE – The Illinois Critical Access Hospital Network (ICAHN) recently recognized Rochelle Community Hospital for its ongoing commitment to exceptional quality of care, during a ceremony held Oct. 29 at the I-Hotel and Conference Center, Champaign.
As part of the Federal Office of Rural Health Policy Medicare Beneficiary Quality Improvement Program (MBQIP), Rochelle Community Hospital and other critical access hospitals were asked to voluntarily participate in four defined domains of quality outcomes. These four domains include: Patient Safety/Inpatient; Patient Engagement; Care Transitions; and Outpatient Measures.
“Often, in rural hospitals, having a devoted staff member to abstract and submit this data can be both time-consuming and burdensome,” said Angie Charlet, ICAHN director of quality, educational services, and compliance. “This hospital realizes how important quality of care and an engaged staff is for its patients…From its top leadership on throughout the facility, each strives for continued quality on a daily basis, and that is what we are celebrating today.”
Rochelle Community Hospital was recognized for achieving a ‘4-Star’ HCAHPS. The Center for Medicare and Medicaid Services (CMS) created the HCAHPS Star Ratings for consumers to more quickly and easily access the patient experience of care information provided on the Hospital Compare website. Star ratings will also allow consumers to more easily compare hospitals.
 “We are very proud of our team for achieving this level of excellence in health quality,” said Mark Batty, CEO. “This is truly a team effort that recognizes our dedication to delivering a healthcare experience of which our patients and staff can be proud.”